Testimonials

Hi Fiona , Love your passion! and appreciate you sharing your knowledge

Thanks for helping all of us new physios in the area- without the likes of you it would be so hard getting into pelvic health ???? Your website is so fantastic.

Thank you for your comprehensive website and resources

Hi Craig, Thank you once again. I am so appreciative of your amazing customer service. I will be spreading the word not only on your extensive product range but now also on how delightful you are to deal with

The contiform and EVB exercise pants are fabulous. It was amazing and incredibly liberating being able to do squat jumps, star jumps and run without leaking in an exercise class today

Thank you so much for your reply! You are such a wealth of knowledge!!

Many thanks for that, Emma. I appreciate how quickly you responded to my request.

Thank you so much Fiona for your prompt reply. I will await my appointment with the physio. Your reply has been very helpful.

Thank you so much again for taking the time to help me.

Thank you for the speedy service. My order arrived in just 2 days from the time of purchasing.

Thank you Fiona for responding so promptly to my enquiry.

Be assured that I am very satisfied with Pelvic Floor Exercise shop. You are prompt to satisfy orders and provide an excellent customer service.

Just wanted to say thank you very much for your kindness and assistance and let you that the parcel arrived safely yesterday. Best wishes

Just wanted to say thank you! The replacement case was delivered yesterday to our door. Thanks again to you and all concerned

A thousand thanks and God bless you for your care and kindness.

Thank you so much! So nice of you to do that, my physio said you were good and I am really glad I shopped with you. Thanks again.

Thanks for taking the time to answer my questions, I really appreciate it.

I just wanted to thank you for the speedy dispatch of the YES products I purchased ... they arrived earlier in the week. Also I wanted to let you know how absolutely amazing I found the Yes VM ... truly incredible! I have been suffering badly for the last 3 weeks from what I had originally thought was cystitis and had been taking Ural to try and alleviate the symptoms (frequent burning urination etc etc) but without success. Upon doing internet research I came to the conclusion it could well be due to vaginal dryness ... which brought me to your website and the Yes VM. Within 20 minutes of the first use of it, all symptoms totally disappeared and I have my sanity back again! At the moment I have decided to use a little bit each day for a week and then drop back to 2 or 3 times a week. I simply can not say enough for the product other than it has been a life saver for me. I’m still stunned at how quickly, and well, the VM worked ... and have already told a few of my similar aged (mid 60’s) friends.

Thanks for your prompt service

Hi Fiona, Thank you for your lovely email - and the brochures ! I love referring patients to your website , it is very reassuring to know that they are purchasing from a business which provides great resources and information.

Again thank you for helping me out with the Dilators , You have been more helpful than my GP . I’ll just see if I can see someone first .

Oh wow! Thank you. So quick

I'm very grateful for the great service you offer.

Hi Fiona, Thank you so much for your advice your very kind.

Hello Fiona, Thank you for a swift reply. Your help has been truly amazing and now i can make the correct purchase to help myself. Thank you so much.

Hi Fiona, That's so fantastic. Thank you for your help.

Thanks again Fiona. Was listening to a fantastic podcast you did with The Pelvic Health Podcast yesterday. Such great information.

Thanks again for your great follow-up communication.

Thank you so much for your help Fiona! Answers all my questions.

Thanks! And I managed to get to your cones podcast, thanks heaps for your help.

Hi Fiona, Thank you so much. This is all very helpful and I shall be purchasing the Continence in the next few days.

Hello Fiona Received my machines. Thank you for all your help and advice

Thanks for your honesty....love your site... Look forward to recommending you...

Hi Fiona, I just wanted to send a quick email because I think it is always nice to pass on positive feedback, I know you would receive it often but I really love your website and the information/instructions on there that are so patient friendly! It is so nice having a one stop shop to direct patients to buy things directly from as I don’t have everything in stock all the time and they’ve even passed on positive feedback and been amazed at the products on there! Also, I emailed you last year about the Contiform and you provided some tips. I have used it plenty since then and have luckily had success with all of the fits thus far – the women love it! So thank you so much for answering my questions at the time.

Hi Fiona, Thank you for your thoughtful and detailed response. Your information is very clear and helpful. I will definitely look into the machine you have advised. I really appreciate your advice.

That is a nice surprise Fiona! Thank you so much for the service

Hello Fiona, thank you so much for contacting me this morning. I was so grateful to be able to discuss this with a professional instead of blindly purchasing a product I may have considered appropriate .

Thank you very much for your reply, caring and respected companies like you are few and far between.

Thank you once again for all your great information. I will follow up with my physio option for me. Thanks once again for your wonderful customer service.

Hi Fiona -Received my order this morning. Wow that was so quick. Thank you so much.

I’ve found your responses and your website very helpful and usable for both us and our patients so have been happy to recommend you to our Supply. Keep up the good work!

That's alright! Thank you so much for keeping on top of it for me . I really appreciate it!! I'd heard your customer service was fantastic and it has been so thank you!!

Hi Fiona/ Craig, Thank you so much for such Prompt service, thats great.

Thank you! I only ordered yesterday and received my package today! Cheers!

Thanks for the explanation. This makes it clear now.

That is so cool! Thank you – I really appreciate this unbelievably great service!

Thanks Fiona, Thats so helpful! And thank you so much for the really quick reply.

I really appreciate that, thank you so much!

Excellent follow up service too thank you.

Thank you so much Fiona. So lovely of you to take time out of your very busy schedule to help me. I truly appreciate it.

Thank you so much Fiona for your attention to detail and appreciate the refund offered. Looking forward to dealing with you again.

Hi Fiona – that’s fantastic! Thank you so much for your excellent customer service. Will be shopping with you a lot in the future.

Hi Fiona! Yes thank you! That is so sweet of them and also you. I honestly think that your company is one of the best e-tail experiences ever – the only other ones I can think of as quick, pleasant and efficient are iHerb and Mecca Cosmetica…Also, the Elvie is amazing –the feedback is just brilliant and it kind of gamifies the whole process.

Thank you very much!! It was a lead problem - all fixed now! Really appreciate your very prompt and clear feedback, thank you! PS - often recommend my patients to buy equipment from you - great company to work with - thank you!!

Just a quick thank you for sending my order so promptly and also for the enclosed sample of Yes WB. It was much appreciated.

Thanks Fiona! Prompt as always

Hi Fiona,Thanks very much for the above information on your electrical stimulation devices. That has been very helpful - the information you provide on your website is also wonderful. Really appreciate it.

Hi Fiona,Thanks very much. Fabulous response as usual.

I'm so grateful for such prompt service! Thank you so much everything is working fabulously again.

Really appreciate all your help. You're fabulous, thanks so much. I'll let you know how I go.

Hi and thank you Fiona Kind and much appreciate gesture.

Thanks so much, I really appreciate you taking the time to write so much!

Thanks very much ! You guys are so efficient and make things so easy for us. Much appreciated!

Thanks Fiona - we received them this morning! Thankyou for your assistance, and I’ve enjoyed exploring your products on your website more these last few weeks too. Look forward to doing business again!

Hi Fiona, Yes it works! Love it so easy to work and this one connected straight away. Thanks for all your help in replacing it.

Thank you for your excellent service. Regards, Karen.

You are so fast and so helpful!

Hi Craig,Thank you very much for this. Your prompt follow up care is greatly appreciated.

Thanks for such excellent customer service! I received the order today.

Thank you so much Fiona - the parcel arrived the following day - what great service!! Thanks for being so efficient.

Thanks! I came across your website and actually could relate to the tight pelvic floor muscles and their effect on bowel/bladder issues.

Hi Fiona Thank you so much – what great customer service! I really appreciate it and will make sure to log in correctly as a health professional next time we order.

Wow! Love the service Fiona.

Dear Craig and Fiona, Just to say thank you for the effort you put into tracking down my order this morning. It was very much appreciated.

Thank you, Fiona. I tested it again last night, and it does appear to be working. Obviously takes a bit of getting used to!!! Well done to you and your staff for your customer service! I am very impressed. Thank you also to Craig who rang me yesterday. It is very unusual nowadays, it shouldn't be, but it is. I will certainly recommend your products to anyone who may have the need! Kind Regards and many thanks again.

Hi Fiona, My order arrived yesterday. Super service! Many thanks.

Thanks, Fiona, I appreciate all your help.

Good morning Craig, Thank you so much for the Pelvic Floor Exercise DVDs. As you can imagine we have constant requests for assistance with Pelvic Floor Exercises and hopefully these DVDs will assist greatly. Your support and prompt assistance with our request is greatly appreciated.

Hi Craig and Fiona, Just wanted to say how great you guys are. Getting things out in the post so so quickly. Received our order at 9.30 this morning after only ordering yesterday afternoon.
Keep up the great work!

Many thanks for the refund, which is much appreciated. It’s not often that one gets this sort of service so it was a pleasant surprise! (in relation to cheaper postage available)

Hello Craig, Just to say thanks very much. It got here today, as per the plan.We will pick it up tomorrow. Fantastic service, thanks again.

Thanks for that Craig, excellent service as always!

Thank you very much for getting back to me. I wasn't able to find information about its safety through pregnancy so this clears things up for me.

I have received my order Craig. Thank you again for all your help

I just placed an order for 12 probes via your online store. Thanks so much! Another company are now charging $46 each for the probes as well as a two week wait time! Thanks for being so reasonable!

Thanks Fiona, No worries at all, you always have amazing customer service so I can certainly cope with some teething problems!

Thank you Fiona for your response and decision. Thank you for your prompt and excellent patient satisfaction approach.

Hi Craig, Thank you. You have been very helpful.
Regards,

Hi Fiona Thanks so much for your prompt response! Much appreciated :-)

Thanks Fiona, you always have amazing customer service

My friend has a pelvic floor exerciser and said it has helped a lot so I thought I would look them up via Google - your website was the most thorough and informative....thanks!

Thank you for your prompt and excellent patient satisfaction approach

Always such wonderful service from you guys…thankyou

Awesome thanks for your speedy reply and fantastic customer service

Hi Fiona, Thank you so much, really good service and very helpful.

Hello Fiona and Craig, congratulations on your newsletter. It looks really good, very interesting, very informative

I appreciate your advice and great that you have set up your business to help all us PF Physios!!

Thank you guys for being so awesome!! I wouldn't order anywhere else !

Hi Craig, We just received them today. Thanks so much! You guys go above and beyond.

Dear Fiona, The package has arrived, thank you. I appreciate you following up on this order and keeping me informed. Now I just have to do the exercises! Thanks again.

Thanks Fiona - great service

Thanks for your super service

Thank you very much for your efficient service

Hi June just letting you know that the tens machine has arrived Thank you so so much I will be recomending you wherever I can

Thanks so much: I love that you guys are stocking such good products

Hi Fiona, Thanks so much for your email. We have received your products and are very excited to commence this service at our clinic. Thank you for offering advice if we need it. We are very appreciative and will be sure to contact you if necessary.

Your site is very comprehensive, and I will return for ongoing info

Thank you. Very much appreciated.

Thanks Fiona for all of your helpful information.

I cannot thank you enough for this. I've been going through so much trouble with my medical issues but your kindness has just made my day.

Thanks Fiona. I appreciate your advice.

Thank you so much for your efficient service I will certainly recommend your business to any of my friends who have similar problems.

Hello Craig, you are wonderful! Thank you so much.

Thanks Craig for rectifying the order so quickly.

You’re a dear girl! Thank you for your time on the phone and also the leaflet you sent me with your own helpful additions...very kind regards

Yes, it arrived safe and sound. Thanks for your wonderful after sale service!

I am sending this mail to express my gratitude for being received your product on Friday. I am extremely happy with your service that your delivery of the product was within the 15 days of time that you have given in your website. I hope the PFXA will significantly improve my bowel control and will make my future life more happier.

Thanks sooo much- you are wonderful!!!

I was just emailing to say THANK YOU for helping me. This product has changed my life - thank you.

Thank you very much, it has been very nice dealing with you, excellent service , very pleasant.thank you for your lovely personal service and for fixing it for me, it's great to have such wonderful service as often, once you've bought something they don't care anymore.

That was very generous of you, you didn't have to as it was my fault for not adding it with the others in the first place. But thank you, your kindness is appreciated. I received my order today such fast delivery it's great!

Thank you so much for your support.

Thank you for a very informative website, explaining in detail exactly which pelvic floor exerciser is suitable for a number of different problems.

Thanks so much for getting back to me so promptly. As soon as I read your email, I knew exactly what to do. You were right ... both my physio and I were trying to clip it to the side of the circle ! I very much appreciate your after sales service and would like to congratulate and thank you for your efforts.

Dear Fiona,Thank you so much for taking the time to email me when you do not have any obligation. Thank you for being such a kind person and your husband for listening.

Have been giving your brochures to various patients . I have found you guys very helpful and knowledgeable so are getting my patients to order directly.

Fiona, Thank you so much for your prompt return call and so much information. As you will see I have placed an order for all the goodies we talked about. I can't wait to start! In the meantime, I shall be doing my best with my new knowledge, equipment and DVD!! Thank you again. I shall certainly recommend your service if the occasion presents.

Kia Ora Liz, Thank you so much for your email putting me in touch with the supplier of the Hab-it DVD in Australia. I contacted them and the service was fantastic, as was the service from you. I have now received my DVD and love it. For the first time I feel hopeful that I can reverse my prolapse and return to all my normal activities.
Thanks again, I really appreciate the great information and the fabulous DVD.

Hi June – much excitement here yesterday! A parcel in my mailbox at last! Thank you for our extra gift – that was very kind of you. And thank you June, for your professionalism and excellent communication throughout this process, I have been very impressed. And please thank Fiona for her kind advice regarding Pilates and pelvic floors.

Thank you very much for replying. You are to be congratulated for answering my phone message and then emailing promptly. Your business deserves to do well.

Hi Fiona, I received my replacement sensors today, thank you so much, I am greatly impressed at the service I have received

Many thanks for your email and for so much advice ! I am very grateful for your professional approach and for all the referral information.
I have made contact with a Physio in Sydney (via the website you recommended) who specialises in womens health and I look forward to easing my concerns about my pelvic floor issues. I couldn't have come this far without your advice, thank you kindly.

You are doing incredible work, thank you! Thank you so very much for your outstanding contributioins to Women's Health.

I just checked out your website - well done - I love it.

I have been very impressed with your website, and your reply shows your customer service is excellent too.

I just wanted to thank you for your efficiency. My cousin who lives in country Victoria has received the PFX2 and can now bring it to me in France.

I think your website is a great service!

I must stay your website is one of the most interesting and easy to navigate through. I was like a child in a candy store, not knowing which link to chose next!

[The PFX2] has made a big difference to the amount of control I have.

On behalf of the Continence & Women's Health Group committee of the Australian Physiotherapy Association, I would like to thank you for your assistance and generous donation of brochures and products for our door prizes. .... Your time, effort and generosity are sincerely appreciated.

I bought some Luna balls from you recently. I am amazed at the difference already. I had stress incontinence. When I had a full bladder and coughed or sneezed I was in trouble! I now find I can hold more urine more easily. My husband has also noticed a difference with my vaginal tone.
I hadn't expected the balls to work so quickly and I am very pleased. I am a Midwife and I feel this product would be great for some of our Mums trying to regain pelvic floor tone after their babies are born.

I think you make a great product.

Great website - informative and easy to use.

I really was impressed with your quick service.

Thank you very much for your prompt reply. We both have found your response very professional and she has passed your website to several of her friends who have similar issues, so hopefully you will get some business from dealing with her so well.

Just wanted to say thankyou for your extremely prompt and efficient service. It's great in this day and age to receive good customer service.

I had been browsing for some time but with the keyword "kegel" and had found mainly overseas websites which were more expensive or had products of dubious quality. I'm glad I persisted and found a legitimate site with quality information.

Finally, I would again like to thank you for your customer service.. I will certainly recommend your products to all my girlfriends.

I find your service very helpful and I can trust your business as opposed to some of the websites that some things are sold on.

It's a brilliant website. I'm thrilled to have found it and very excited to have access to these products.

I ordered a wobble cushion for my work chair and it has been such a success the whole office is gradually getting them and our nurses are recomending them to patients thank you for such a great product.

Thanks for a great service and good to have dilators closer to home than USA

Thanks for the great website and patient education.

Your information and prices are amazing!!

Thank you so much for your quick response and for your very informative explanation regarding both products. I certainly appreciate your honesty and your helpfulness. You've been wonderful!

I think you have a great website and service

Just a quick email to thank you for your efficient service. I received the PFX2 within 2 days of ordering, so I was very impressed!

I have ordered from you before. I was trying to research a solution to my own problem. I have found that ownership has given me control and direction. It has got me to experiment, rather than take the set message and it has increased my success. Personally I just love vaginal weights. These things need to be demystified and out there.

Thanks so much for your wonderful service!

Thank you so very much - you are a life saver!!

Thank you for your website and for the organized and helpful manner in which you present your products. The Youtube video of the PFX2 was especially helpful.

I forgot to tell you how much I enjoyed your news letter and the reference material contained therein. Keep up the fantastic work.

I frequently refer patients to your website to purchase material.

Thanks for having such a easy to navigate and informative website.

Thank you for offering such useful products for sale.

THANK YOU for your wonderful newsletter and your very informative and helpful website.

I often give your brochure to my patients. They are thrilled when your products arrive in a day or two, and even include a free booklet with them too. Thank you very much, it's a great service.

Pelvic Floor Exercise™ provides an excellent service promoting pelvic floor strength, education and support to clients in the community and I would personally recommend them to people needing this assistance.

PelvicFloor Exercise™ is an excellent resource of information and equipment designed specifically to assist women in maximizing their pelvic floor function.

the PFX2 arrived today...in only two days!!!...

Thank you very much for your prompt , and very informative service.

Thank you so much for your prompt reply and action.

Once again thanks for your time and great service

I have only done three sessions with the Pelvexiser (now renamed PX-IQ) but have already noticed an improvement. And, it's odd as I have done kegels for years but this has already created a noticeable difference...I am actually talking about orgasms...So, am thinking of buying them for my female friends!

[The urogynaecologist] did emphasise the importance of continued practice but the thing is nobody wants to admit that they can't feel a thing, and don't know where those muscles are and sometimes you wonder if the person you are consulting really knows much more than you do. It's much more likely that I will continue a program of pelvic floor exercises now that I actually know what I am doing and can feel something.

I have found out where my pelvic floor muscles really are. And this is at age 49, after numerous visits to gps, gynaecologists and even a physio. I've been using the unit for only 2 days and it was absolutely amazing to feel those muscles contract with the electrode....oh .....so that's it!!!! I have "joined in" as the leaflet puts it, and have found a noticeable improvement in the urge and frequency departments already....I could sit through a 2 hour meeting this morning without a break for the loo. I've even been able to do that thing where you lift everything up to stop the urge. I couldn't believe it.

The [Pericalm] unit works really well and patients find it very simple to use.