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Pelvic Floor Exercise > Shipping Information and delivery times within Australia and International

Shipping Information and delivery times within Australia and International

Shipping

Orders received BY 12 pm will be dispatched the same day . Orders received AFTER 12 pm  will be dispatched the following business day. When possible we will dispatch the same day but this cannot be guaranteed as we have to meet posting and courier time deadlines. Orders received over the wekend and public holidays will be shipped the next business day.

Once the order is dispatched it is the responsiblity of the courier or Australia Post for delivery. We will help wherever we can to assist with delivery and provide your tracking number on request but no responsibility for delivery can be taken.
In the event of non-delivery of an item we will launch and invetsigation and follow through for you.
This is why we track all of your parcels.

Be aware of companies that provide "free shipping" as the cost of shippping will be built into the product cost and it is very unlikely that tracking  will be provided.

Shipping Times

These are estimates supplied by  Australia Post. We are based in Queensland Australia. This is a guide only.
All of our parcels have tracking labels for delivery within Australia. Insurance is not included . We advise you to opt for insurance if your parcel is over $100 in value.

For delivery in QLD :  Quoted in business days after posting

Within Metropolitan areas of QLD

  • Up to 2 days  

 

To Rural locations within QLD

  • 2 days 

 

For delivery to other capital cities : Quoted in business days after posting

To Metropolitan areas within other states

  • 2-4  days

 

To Rural areas within other states

  • 3-4 days

 

To WA

  • can take 5-7 days

 

Choosing method of postage.

The site will give you the choice of a number of options. The parcel size and weight is calculated by the website based on products chosen and will determine the options eg 500g satchel , 3 kg satchel etc
Depending on your choice, delivery times will vary as will method of delivery ( eg delivery instructions , need for signature etc)

Regular parcel post

  • no signature required. Postman should leave a collection card if no-one is home when delivery is attempted

 

Regular parcel Registered Post

  • Signature will be required on delivery
  • Additional insurance costs $1.50 per $100 please contact us to arrange insurance

 

Express Post

 

Express Post Registered

  • as per Express post with the addition of signature will be required on delivery

 

International Posting

Express Post International

               3-9 working days dependant on destination and customs 

                   Loss and Damage is not covered

Insurance Costs additional AUD$9.60/ AUD$100 please contact us to arrange insurance

 

Registered Post International

               5-15 working days dependant on destination and customs this is not trackable only signiture on delivery

                Loss and Damage is not covered

No Insurance available

 

International Air Mail

                  5-20 working days dependant on destination and customs

                   Loss and Damage is not covered

Insurance Costs additional AUD$9.60/ AUD$100 please contact us to arrange insurance

 

 

Insurance is available please contact us  info@pelvicfloorexercise.com.au

 

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