Shipping Information and Delivery Times | Pelvic Floor Exercise
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Pelvic Floor Exercise > Shipping Information and Delivery Times

Shipping Information and Delivery Times

Shipping

Orders received BY 12 pm will be dispatched the same day . Orders received AFTER 12 pm  will be dispatched the following business day. When possible we will dispatch the same day but this cannot be guaranteed as we have to meet posting and courier time deadlines. Orders received over the wekend and public holidays will be shipped the next business day.

Once the order is dispatched it is the responsiblity of the courier or Australia Post for delivery. We will help wherever we can to assist with delivery and provide your tracking number on request but no responsibility for delivery can be taken.

In the event of non-delivery of an item we will launch and invetsigation and follow through for you.

This is why we track all of your parcels.

Be aware of companies that provide "free shipping" as the cost of shippping will be built into the product cost and it is very unlikely that tracking  will be provided.


Shipping Times

These are estimates supplied by  Australia Post. We are based in Queensland Australia. This is a guide only.

All of our parcels have tracking labels for delivery within Australia. Insurance is not included . We advise you to opt for insurance if your parcel is over $100 in value.

Within Metropolitan areas of QLD

  • Up to 2 days  

To Rural locations within QLD

  • 2 days 

To Metropolitan areas within other states

  • 2 - 4  days

To Rural areas within other states

  • 3 - 4 days

To WA

  • 5 - 7 days

Quoted in business days after posting.


Choosing method of postage.

The site will give you the choice of a number of options. The parcel size and weight is calculated by the website based on products chosen and will determine the options eg 500g satchel , 3 kg satchel etc.

Depending on your choice, delivery times will vary as will method of delivery ( eg delivery instructions , need for signature etc)

Regular parcel post

  • No signature required. Postman should leave a collection card if no-one is home when delivery is attempted

Regular parcel Registered Post

  • Signature will be required on delivery
  • Additional insurance costs $1.50 per $100 please info [at] pelvicfloorexercise.com.au (subject: Please%20quote%20me%20insurance%20for%20my%20order) (contact us) to arrange insurance

Express Post

  • Covers 80% of Australian business, private and PO addresses.
  • Additional insurance costs $1.50 per $100 please info [at] pelvicfloorexercise.com.au (subject: Please%20quote%20me%20insurance%20for%20my%20order) (contact us) to arrange insurance
  • Next Day Delivery - you can find a list of next day delivery postcodes on the Australia Post website

Express Post Registered

  • As per Express post with the addition of signature will be required on delivery

International Posting

Express Post International

  • 3 - 9 working days dependant on destination and customs 
  • Loss and Damage is not covered

Insurance Costs additional AUD$9.60/ AUD$100 please info [at] pelvicfloorexercise.com.au (subject: Please%20quote%20me%20insurance%20for%20my%20order) (contact us) to arrange insurance

Registered Post International

  • 5 - 15 working days dependant on destination and customs this is not trackable only signiture on delivery
  • Loss and Damage is not covered

No Insurance available

International Air Mail

  • 5 - 20 working days dependant on destination and customs
  • Loss and Damage is not covered

Insurance Costs additional AUD$9.60/ AUD$100 please info [at] pelvicfloorexercise.com.au (subject: Please%20quote%20me%20insurance%20for%20my%20order) (contact us) to arrange insurance

Insurance is available please contact us  info [at] pelvicfloorexercise.com.au (subject: Please%20quote%20for%20insurance%20on%20my%20order)

Please be aware that you may incur customs or import charges within your own country. These are not our responsibility and are not included in the cost of your order.
Please check the requirements for your country before ordering.

 

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